Job Description

DevOps Manager

BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency. We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers.

Backed by leading private equity firms, FTV Capital and Columbia Capital, we have achieved remarkable industry recognition for growth including being listed for four consecutive years on Deloitte’s Technology Fast 500™ list of fastest growing technology companies and ranked on the Inc 5000 list for three years running. 

Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being recognized as the Leader in Forrester’s “The Forrester Wave™: SaaS Recurring Billing Solutions,” earning the highest overall rating in the MGI 360™ Ratings Report for Agile Billing, ranked as the Overall Leader and an “Exemplary Vendor” in Ventana Research’s Subscription Management Value Index report, and positioned as the Leader in Quadrant Knowledge Solutions SPARK Matrix™ Report for Subscription and Billing Management. We were also honored by Best in Biz Awards for the fourth consecutive year and by SIIA as the Best Subscription Billing Solution in the 2023 CODiE awards. To learn more about us, visit billingplatform.com.

We are looking for a DevOps Manager to lead our efforts in optimizing infrastructure, improving operational processes, and mentoring a dynamic and talented team.

Key responsibilities:

• Collaborate with the Engineering Management team to design and develop build systems, automation, and processes.
• Implement and manage operational processes to enhance system performance.
• Assist in developing technical standards and architecture for cloud infrastructure.
• Provide hands-on leadership for technology and business services in operations and cloud delivery.
• Work with Engineering, Architecture, and Application Development teams to support and enhance operational environments.
• Lead, mentor, and develop a team, fostering collaboration and effective communication across the organization.
• Drive the growth and development of employees, providing guidance and leadership.
• Ensure successful delivery and ongoing support of cloud services in a fast-paced, dynamic environment.

Requirements

• Our ideal candidate has 5+ years relevant experience plus a minimum of 3+ years leading and developing teams.
• Proven experience in developing and executing a DevOps roadmap
• Strong ability to communicate effectively with internal stakeholders and customers
• Experience guiding, coordinating, and supporting direct reports
• Experience in security field with SOC and PCI compliance
• Maintaining and improving the functionality of automation tools for infrastructure provisioning, configuration, and deployment.
• Hands-on experience with problems related to infrastructure systems and performance in Prod/QA/Dev environments.
• Hands on experience with multi-tenant cloud environments, scaling and infrastructure management
• Knowledge of best practices in an always-on SaaS environment
• Strong AWS background in customer-facing product environment
• In depth Linux and network knowledge
• Familiarity with technology including Java, Relational DB, Kafka, Tomcat, Ngynx, Elastic Search, Kubernetes, Jenkins
• Excellent problem-solving skills in a fast-paced, dynamic environment
• Strong written communication skills for both technical and non-technical audiences
• Ability to manage and improve processes to ensure efficient cloud operations

Benefits

• Be part of one of the fastest-growing companies in the United States
• Receive competitive compensation that includes a robust benefits package—medical, dental, vision, LTD, HSA, FSA, free virtual mental health counseling, and many perks related to health and wellness provided by our medical carriers
• Medical insurance coverage is effective on the first day of employment
• 401(k) match that is 100% immediately vested
• Discretionary and charitable time off program
• Home office setup allowance if remote 

The base salary range for this position is $150,000 to $180,000 per year, depending on job-related knowledge, skills, experience, and market location. Additionally, there is potential for bonus compensation, providing further opportunity for financial growth based on individual and company performance.Salary information is provided per state regulations in CA, CO, CT, MD, NV, NY, RI, and WA. 

BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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