Job Description

Are you a dynamic communicator with a flair for exceptional customer service? Join us as a Front Desk Coordinator at our vibrant dental practice in Waterbury! If you excel in a fast-paced environment and have a passion for creating stellar patient experiences, you could be the ideal addition to our dedicated team.

About Our Practice:

We are a thriving dental office committed to excellence in patient care, providing a professional yet welcoming atmosphere for both our patients and staff. We value the positive impact that each team member brings to our patients' experiences and are excited to welcome a new coordinator who is as enthusiastic about quality care as we are.

What We Offer:

• Immediate Benefits : Start accruing sick/personal time after just 90 days.
• Holiday Pay : Receive paid time off for up to 7 major holidays after 6 months.
• Paid Vacation : Enjoy a week of paid vacation after one year, with the potential for additional time as you continue with us.
• Retirement Planning : Participate in our 401K Retirement Plan with Safe Harbor matching after one year.
• Health Coverage : Choose our low-deductible Cigna PPO Medical Insurance plan starting three months into your tenure.

Your Role:

As the Front Desk Coordinator, you will be the heartbeat of our office's front line, ensuring every patient feels immediately welcomed and at ease. Your key responsibilities will include:

• Greeting patients warmly and assisting them with check-in and check-out processes.
• Scheduling appointments and managing calendar confirmations.
• Handling incoming calls and correspondence with professionalism and empathy.
• Ensuring the accuracy and confidentiality of patient records in compliance with HIPAA standards.
• Working collaboratively with our dental team to streamline office workflows and enhance patient satisfaction.

Why You'll Love Working Here:

Our office is more than just a place to work—it's a community where your efforts are recognized and celebrated. We support our team with ongoing professional development opportunities, empowering you to grow in your role and beyond. We are dedicated to maintaining a supportive work environment that balances professional commitment with personal well-being.

Join Our Team:

If you're eager to contribute to a team that genuinely values your role in making a difference, we'd love to hear from you. Apply now to become a part of a practice that is passionate about dental health and patient happiness. Let's achieve excellence together!

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