Job Description

Tennessee Valley Bone and Joint is seeking a medical phone operator, Greeting Specialist, to assist with Scheduling of appointments , Collecting patient information, and Managing communications with doctors, clinical, and clerical team, patients, vendors, and third-party payers.

REQUIREMENTS:

• One year experience in a medical office, hospital, or billing center.
• Understand Insurance and Benefits terminology.
• Knowledge of medical office procedures and terminology is a plus.
• Value Honesty, Integrity, & Accountability.
• Value Team and Respect Consumers.
• High School Diploma.
• Have strong problem-solving and decision-making abilities.
• Excellent verbal and written communication skills.

RESPONSIBILITIES:

• Answering Phones.
• Routing Phone Calls.
• Schedule New and Existing Patients.
• Check Insurance Benefits.
• Collect & Post Payments.
• Assist Front Desk Team (Check In and Check Out).
• All other Duties as Assigned.

Compensation:

• Medical, Dental, Holidays Off, Paid Time Off Earned, & Excellent Retirement Benefits Available.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management to meet the ongoing needs of the organization.

Please send resume with compensation requirements to [email protected] or apply @ 

No 3rd party recruiters or phone calls, please. 

Welcome to Tennessee Valley Bone and JointOur Mission is to Provide Professional Expertise in Orthopedic Care. Our providers and staff are committed to excellence in the treatment of patients with musculoskeletal injuries “Giving you Mobility at home, at work, and at play”Tennessee Valley Bone and Joint is a multifaceted orthopedic practice. Choosing a specialist for your care is very difficult, therefore our physicians and staff are dedicated to making your decision as easy as possible. If you have any questions, always feel free to contact our office and our trained staff will assist you in any way possible.

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